Pundits say the company's latest release tightens competition in the QM space.
CRM Featured News,
Posted 01 Dec 2009
Web 2.0 Expo '09: Panel of 2.0 entrepreneurs hash out the most common routes to failure, paths to recovery, and acceptance of "I Can Has Failure."
CRM Featured News,
Posted 28 Nov 2009
Web 2.0 Expo '09: Keynote speaker Chris Brogan converses with attendees on the art listening and what really to do on Twitter, aka the Serendipity Engine.
CRM Featured News,
Posted 28 Nov 2009
destinationCRM Exclusive: The outsourcing giant targets companies looking to further relationships with high-value customers with its latest offering.
CRM Featured News,
Posted 27 Nov 2009
Dreamforce '09: A roundup of product releases and enhancements that came out of the so-called "Cloud Event of the Year."
CRM Featured News,
Posted 27 Nov 2009
Dreamforce: In a moving speech to a global audience, Colin Powell reinvigorates the need for the purpose-driven individual.
CRM Featured News,
Posted 27 Nov 2009
Dreamforce '09: The software-as-a-service pioneer unveils what it calls its fourth cloud -- the Collaboration Cloud -- as well as a product called Chatter.
CRM Featured News,
Posted 27 Nov 2009
New solution for online retailers brings the dressing room into the consumer's own home.
CRM Featured News,
Posted 18 Nov 2009
A revamped user interface provides highlights the company's latest service desk solution.
CRM Featured News,
Posted 18 Nov 2009
Sage Summit '09: Brent Leary conveys to Sage attendees why CRM is turning into SCRM - and why hash tags matter.
CRM Featured News,
Posted 18 Nov 2009
The latest offering from the software-as-a-service vendor adds more pieces to further build out a comprehensive BI suite.
CRM Featured News,
Posted 16 Nov 2009
SPSS Directions '09: Statistician Nate Silver shared his tips for successful data analysis predictions.
CRM Featured News,
Posted 15 Nov 2009
SPSS Directions '09: A panel discussion with IBM and SPSS executives highlighted continued integration and optimism for the market moving forward.
CRM Featured News,
Posted 15 Nov 2009
The social business software player announces a new version of its platform, connects communities, and makes a play for the iPhone.
CRM Featured News,
Posted 15 Nov 2009
Sage Summit '09: Company executives describe the response to key industry trends, such as social media, cloud computing, and globalization.
CRM Featured News,
Posted 14 Nov 2009
Ad:Tech '09: eMarketer CEO relays social statistics and strategies and highlights a social customer case study.
CRM Featured News,
Posted 14 Nov 2009
Barely half of all customer service requests -- 52 percent -- now have their origin in the contact center, according to new research from Aberdeen Group.
CRM Featured News,
Posted 14 Nov 2009
Ad:Tech '09: Sites such as Walmart.com prove there's more to e-commerce than just shopping carts.
CRM Featured News,
Posted 14 Nov 2009
Enterprise 2.0 '09: The concept may be mainstream enough to warrant having a conference in its name, but "enterprise 2.0" still faces criticism from industry skeptics who want to see results before they believe the hype.
CRM Featured News,
Posted 13 Nov 2009
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