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The newest features include richer marketing, merchandising, and trade planning tools.
CRM Featured Articles,
Posted 31 Oct 2011
New voice-based marketing automation application enables companies to convert more leads into sales; staff is instantly notified of a web inquiry and can then instantly connect with the lead on the phone.
CRM Featured Articles,
Posted 31 Oct 2011
The new feature allows auto dealers to chat with customers and prospects via text message.
CRM Featured Articles,
Posted 31 Oct 2011
Deeper product integrations deliver comprehensive cloud/SaaS-based social CRM and accounting solution.
CRM Featured Articles,
Posted 31 Oct 2011
The offering continues to drive workforce management further into the enterprise with enhanced branch, contact center and back-office operations features.
CRM Featured Articles,
Posted 28 Oct 2011
The company gains the agility and efficiency to quickly respond to market changes with far more personalized campaigns.
CRM Featured Articles,
Posted 27 Oct 2011
3Seventy Local delivers mobile marketing and CRM solutions to SMBs.
CRM Featured Articles,
Posted 27 Oct 2011
Newest version includes improved campaign management and material requirements planning.
CRM Featured Articles,
Posted 27 Oct 2011
The company's new Pinpoint Suite is designed to drive management action and improve performance at every level.
CRM Featured Articles,
Posted 27 Oct 2011
The new software combines customer intelligence with email, mobile, and social media campaign management.
CRM Featured Articles,
Posted 26 Oct 2011
New features make customer engagements via Twitter even easier.
CRM Featured Articles,
Posted 26 Oct 2011
GeoFluent for LivePerson Chat features integrated real-time chat translation for customer engagements.
CRM Featured Articles,
Posted 26 Oct 2011
The new service from RightNow expands the capability of the Twitter platform to provide immediate customer service to Twitter users.
CRM Featured Articles,
Posted 26 Oct 2011
The upgrade includes connectors to Twitter and JIRA, multi-role administration, and additional language support.
CRM Featured Articles,
Posted 25 Oct 2011
New service update delivers social collaboration capabilities, with a unified Office 365 experience and new enterprise cloud features.
CRM Featured Articles,
Posted 25 Oct 2011
New solution offers a peak into chat, selling opportunities, social media interactions, lead management, and campaign execution.
CRM Featured Articles,
Posted 25 Oct 2011
Businesses can now perform social media marketing, scheduling, and analytics along with email marketing from the same application.
CRM Featured Articles,
Posted 24 Oct 2011
Other enhancements include 80 new features to help associations drive member engagement, increase operational efficiency, and improve decision making.
CRM Featured Articles,
Posted 24 Oct 2011
The $1.5 billion deal is part of an "aggressive" move to offer more cloud solutions, Oracle says.
CRM Featured Articles,
Posted 24 Oct 2011
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