A platform divided cannot stand -- at least not for long -- prompting vendors to strive for the Holy Grail of marketing integration.
Daily News,
Posted 25 Feb 2008
With the help of Web-application powerhouse Adobe, Marc Benioff -- Salesforce.com's founder, chairman, and chief executive officer -- brings his company's Force.com platform to the corporate desktop.
Daily News,
Posted 25 Feb 2008
As budgets tighten, all technology spending comes under scrutiny. A new survey, however, indicates that strategic CRM projects are more likely to be spared.
Daily News,
Posted 22 Feb 2008
In spite of on-demand's increasing popularity, on-premise solutions are still high in demand.
Daily News,
Posted 22 Feb 2008
Other industries could stand to learn a few things as e-commerce continues to deliver outstanding customer satisfaction.
Daily News,
Posted 21 Feb 2008
CDC Software's newest release of Pivotal CRM for Home Building and Real Estate looks to help streamline operations and boost profits for homebuilders.
Daily News,
Posted 21 Feb 2008
In response to customer demand, Autonomy etalk's Intelligent Contact Center solutions suite introduces Qfiniti Web Access, turning any Internet-connected computer into a customer-service station.
Daily News,
Posted 20 Feb 2008
Single-tenant architecture for the on-demand world gets a powerful enterprise advocate in a new edition of Oracle's Siebel.
Daily News,
Posted 20 Feb 2008
In the research firm's annual look at the consolidation-ridden corporate performance management space, Oracle's Hyperion acquisition was the only one that made the cut -- literally.
Daily News,
Posted 19 Feb 2008
A recent spate of releases continues to expand the marketplace for mobile CRM, even as mobile stalwart BlackBerry suffers yet another nationwide service interruption.
Daily News,
Posted 19 Feb 2008
Looking at the network-technology vendors specializing in serving up the technology of others, Gartner gives glowing marks to just two out of 13.
Daily News,
Posted 18 Feb 2008
With its Entrepreneur edition, Maximizer Software targets the sole proprietor -- and the midsize business that proprietor may become.
Daily News,
Posted 15 Feb 2008
Former pure-play business process management (BPM) providers lead the market, now that they've grown into full-suite offerings.
Daily News,
Posted 15 Feb 2008
Loyalty Lab's newest release links email to myriad activities -- and makes messaging relevant for social networks.
Daily News,
Posted 14 Feb 2008
New research shows about two-thirds of businesses are using the latest tools, but there are questions over the extent of penetration.
Daily News,
Posted 14 Feb 2008
A new study concludes vendors must tap into the midmarket to prevent a potential stagnation in market growth.
Daily News,
Posted 13 Feb 2008
With talk of a recession forcing businesses to trim budgets, one expert advises a focus on "quick, inexpensive successes."
Daily News,
Posted 12 Feb 2008
Magic Quadrant '08: The research firm's assessment of the business intelligence sector shows the two vendors joining SAS Institute, Oracle, Cognos, and Business Objects in the top segment.
Daily News,
Posted 12 Feb 2008
The "software-as-a-service" industry takes yet another big step toward the mainstream with a new release from Web-content management vendor Clickability that relies on a series of technologies delivered "as a service."
Daily News,
Posted 11 Feb 2008
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