Gartner names the new and the noteworthy in the realm of sales applications for CRM.
Daily News,
Posted 03 Apr 2008
Gartner Business Intelligence Summit '08: By 2009, 90 percent of mission-critical projects will depend on data warehouse information to drive higher revenues or lower costs.
Daily News,
Posted 02 Apr 2008
New research from Gartner predicts strong market growth continuing through 2012, despite the coming economic downturn.
Daily News,
Posted 02 Apr 2008
Gartner Business Intelligence Summit '08: The need for better CRM is one of the factors driving growth in the BI marketplace.
Daily News,
Posted 01 Apr 2008
Enhanced optimization in Affinium 7.3 -- the latest release of the vendor's flagship suite -- aims to make the campaign fit the customer, not the other way around.
Daily News,
Posted 01 Apr 2008
The deal may help U.K.-based Graham extend the global reach of its ciboodle CRM product, but analysts caution that growth may be more elusive in the United States.
Daily News,
Posted 01 Apr 2008
Collecting rewards made easy with a single swipe.
Daily News,
Posted 31 Mar 2008
Enterprise social networking takes flight with Trampoline Systems' newest release.
Daily News,
Posted 31 Mar 2008
With yet another Web-based application -- Zoho Invoice -- the Zoho Suite extends its sweet offerings.
Daily News,
Posted 28 Mar 2008
A new study finds that the majority of consumers visit a company's Web site to research products and services -- but less than half say the information to be found there meets their needs.
Daily News,
Posted 28 Mar 2008
Magic Quadrant for CRM Customer Service Contact Centers '08: Foreseeing a "revolutionary" future for the contact center customer service market, the latest Gartner Magic Quadrant for the sector extends the multiyear Oracle/Siebel winning streak, and highlights the continuing value of niche players for verticals.
Daily News,
Posted 27 Mar 2008
Out of a 12-company scrum assigned to the top quadrant, EDS leads the pack.
Daily News,
Posted 26 Mar 2008
The fourth annual Beagle Research study outlines the year's seven coolest and most innovative industry solutions.
Daily News,
Posted 26 Mar 2008
A new survey unveils what buyers want -- and what vendors need to deliver: Deliverability and cost supplant vendor reputation as the number-one priority.
Daily News,
Posted 25 Mar 2008
Recent reports from Forrester find an increasing emphasis on customer experience -- and a payoff in terms of customer retention.
Daily News,
Posted 25 Mar 2008
The customer interaction vendor aims to complete its marketing suite with the acquisition of Million Handshakes, a provider of outbound campaign management software.
Daily News,
Posted 24 Mar 2008
The CRM vendor enhances sales force features and contact management through intricate integration with Microsoft Outlook.
Daily News,
Posted 24 Mar 2008
VoiceCon 2008: Unified communications starts to expand its footprint -- by helping companies reduce their carbon footprint; IBM unveils a billion-dollar commitment to UC.
Daily News,
Posted 21 Mar 2008
Unified communications software vendor Objectworld offers a UC platform that lets companies keep their existing phone systems.
Daily News,
Posted 20 Mar 2008
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