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The acquisition enables email marketers to become community managers and integrate social campaigns into daily marketing programs.
With the acquisition of Q-go, RightNow adds natural language search solutions to its RightNow CX solution.
The additional facility equates to more than 11,000 Sitel employees in Latin America.
The acquisition expands iPipeline's bank, broker-dealer, wealth management, and international customer base.
The acquisition will extend Chatter collaboration platform with real-time communication technologies.
Quick response codes are expected to drive traffic, promote inventory, and improve consumer response for auto dealers.
Intalio's CRM solution to enhance Nimbus CSB cloud brokerage offering to communication service providers.
The company gains the agility and efficiency to deliver next best actions across all customer channels.
New Veeva iRep application satisfies the pharmaceutical industry's appetite for the fast-growing computing device.
NCR introduces a consumer preference management solution that allows retail marketers to offer more personalized, consistent communications and deliver a converged retailing experience to shoppers.
Customers can receive bills, coupons, and catalogues through a single application
This retail customer engagement solution is built on Microsoft Dynamics CRM 2011.
The newspaper publisher plans to move several hundred agents in multiple locations to the inContact platform.
The Raiser's Edge improves fundraising, communications, and supporter identification.
Salesforce aims to become "the cornerstone of the next-generation of cloud computing" with latest acquisition.
The solution will help support an upcoming capital campaign and will connect numerous departments across the university to achieve holistic view of constituents.
The company snatches the cloud-based integrated marketing software vendor for $525 million.
AT&T to bring customer ratings and reviews onto its Facebook fan page.
Of those, 2.6 billion are completed, according to Vovici research.
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