MDM Summit '08: Vendors and customers bemoan the growing pains of master data management -- and revel in its growth spurt.
Daily News,
Posted 20 Oct 2008
MDM Summit '08: Master data management isn't easy, but experts believe there's never been a better time to get started.
Daily News,
Posted 20 Oct 2008
Overall, 25 percent of online visitors will click a text link first; younger consumers, however, may be more graphically inclined.
Daily News,
Posted 19 Oct 2008
The performance management provider hopes to evolve contact centers into selling centers with its new Strategic Service Suite.
Daily News,
Posted 19 Oct 2008
Consona Connect '08: Say goodbye to the names Knova and Onyx -- the two are joining forces under Consona CRM.
Daily News,
Posted 19 Oct 2008
Inforum '08: Built on acquisitions, Infor unveils plans to increase investment in integration.
Daily News,
Posted 16 Oct 2008
With the release of Maximizer 10.5, the Canadian CRM mainstay adds to its wireless capabilities and spruces up the value to SMBs.
Daily News,
Posted 15 Oct 2008
Teradata Partners '08: Regardless of what you ask, customers tend to be averse to opting in or out -- in fact, they often prefer not to opt at all.
Daily News,
Posted 15 Oct 2008
Teradata Partners '08: With product enhancements galore, the enterprise data warehousing company kicks off its annual conference with a commitment to collective intelligence.
Daily News,
Posted 15 Oct 2008
Direct Marketing Association '08: In a down economy, marketers and advertisers have no choice but to look up.
Daily News,
Posted 15 Oct 2008
An update to the ongoing story of Entellium's self-destruction.
Daily News,
Posted 13 Oct 2008
Combine the economic environment and phone-system life cycles -- and you just may see a spike in Voice over Internet Protocol usage.
Daily News,
Posted 13 Oct 2008
The acquisition means a greater project portfolio management breadth for Big Red's enterprise PPM suite.
Daily News,
Posted 10 Oct 2008
Eloqua Experience '08: Charlene Li, the co-author of "Groundswell" and former Forrester Research analyst, offers simple advice for taking on social media: Just do it.
Daily News,
Posted 10 Oct 2008
Two studies offer different perspectives on CRM adoption -- and yet both see an opportunity for continued growth.
Daily News,
Posted 10 Oct 2008
RightNow Summit '08: Ultimate customer centricity -- the "faultless journey" -- relies on integrated multichannel communications, an Expedia executive says.
Daily News,
Posted 08 Oct 2008
DataFlux Ideas '08: Business needs to join technology to put the "management" back in "data management."
Daily News,
Posted 08 Oct 2008
J.D. Power and Associates releases its latest findings on the popular (and growing) side of the telecommunications industry.
Daily News,
Posted 08 Oct 2008
RightNow Summit '08: CEO Greg Gianforte calls customer experience the final frontier of differentiation.
Daily News,
Posted 07 Oct 2008
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