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Cloud-based collaboration service creates smart connections for leads and orders.
CRM Featured Articles,
Posted 29 Jun 2012
Sales application provides offline access to documents, videos, and presentations, as well as analytics tracking
CRM Featured Articles,
Posted 28 Jun 2012
Attensity Pipeline powers real-time social media analytics and engagement.
CRM Featured Articles,
Posted 28 Jun 2012
The deal makes business intelligence available for resource-strapped organizations.
CRM Featured Articles,
Posted 28 Jun 2012
New capabilities are part of the company's voice of the customer analytics portfolio.
CRM Featured Articles,
Posted 28 Jun 2012
Avaya delivers new and expanded applications for mobile, video, and social media interaction.
CRM Featured Articles,
Posted 27 Jun 2012
App curates relevant information from Web, social platforms, and business systems for smarter prospecting, competitive analysis, and more.
CRM Featured Articles,
Posted 27 Jun 2012
New product helps SMBs compare themselves to competitors
CRM Featured Articles,
Posted 27 Jun 2012
Smaller product launches lead up to a general audience release in September.
CRM Featured Articles,
Posted 27 Jun 2012
Features include personalized push notification capabilities
CRM Featured Articles,
Posted 27 Jun 2012
Deeper cloud offerings expected to follow recent acquisitions spree
CRM Featured Articles,
Posted 26 Jun 2012
Integration with call center ACD allows centers to aggregate idle time to improve agent performance.
CRM Featured Articles,
Posted 26 Jun 2012
The offering eliminates project uncertainty with end-to-end validation of contact center performance and customer experience.
CRM Featured Articles,
Posted 26 Jun 2012
The company guarantees improved customer experience, reduction in calls to contact center agents.
CRM Featured Articles,
Posted 26 Jun 2012
Business intelligence and dashboarding apps are now available for Apple mobile devices.
CRM Featured Articles,
Posted 26 Jun 2012
Offering will include peer-based analyses, shared security threat alerts, and more
CRM Featured Articles,
Posted 25 Jun 2012
U.S. companies are outpacing their European counterparts in social media presence.
CRM Featured Articles,
Posted 22 Jun 2012
The new development platform melds unified multichannel interaction, people management, and technology expertise with Microsoft enterprise applications.
CRM Featured Articles,
Posted 22 Jun 2012
Solution lets healthcare, life sciences companies flag, classify, and act on identified risks
CRM Featured Articles,
Posted 21 Jun 2012
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