In a down economy, consumers are vulnerable to Internet scams, but many government and Internet retailers are still neglecting to implement preventive measures.
Daily News,
Posted 01 May 2009
Analysts say the newest solution from SugarCRM allows the open-source CRM pioneer to compete directly with Salesforce.com.
Daily News,
Posted 30 Apr 2009
The online business directory's new Data Fusion product targets issues of data quality.
Daily News,
Posted 30 Apr 2009
New research points to a growing but immature market, populated with "a great mass of junior analysts who…can get quite confused about the depth of all these issues."
Daily News,
Posted 30 Apr 2009
The billing-as-a-service provider expands its platform to include 100 features, including a new taxation module.
Daily News,
Posted 30 Apr 2009
Nearing the two-year anniversary of its acquisition by Microsoft, Tellme's new features look to slash costs for enterprise customer service.
Daily News,
Posted 29 Apr 2009
The features in the company's Spring '09 release aim squarely at its target market, says one industry analyst.
Daily News,
Posted 29 Apr 2009
RightNow Technologies unveils high-security software-as-a-service capabilities compliant with the Department of Defense's standards.
Daily News,
Posted 29 Apr 2009
The company's latest release represents "a major step" forward for its contact center solutions, according to an industry pundit.
Daily News,
Posted 29 Apr 2009
Expectations are high for the new administration, and even with the first "President 2.0" in office, government Web sites are slow to change.
Daily News,
Posted 28 Apr 2009
A new study from Forrester Research reveals a sofa cushion where sales budget money gets lost.
Daily News,
Posted 28 Apr 2009
Aberdeen Group reveals that, as technology budgets are slashed, organizations are deploying new methods to meet the mobility demand and to appease "pro-sumers."
Daily News,
Posted 28 Apr 2009
Social media has only just taken off, says Forrester analyst Jeremiah Owyang -- and his "Future of the Social Web" report says social networks and marketers will have to change their strategies. "Bad things will happen," he says.
Daily News,
Posted 27 Apr 2009
With the release of Centricity 9.7, Envision Telephony extends tagging capabilities to all its customers.
Daily News,
Posted 24 Apr 2009
With its latest edition, the software-as-a-service business intelligence vendor touts usability over features.
Daily News,
Posted 24 Apr 2009
In a transaction valued at $7.4 billion, Big Red scoops up the software-and-services provider after Sun's failed negotiations with IBM.
Daily News,
Posted 20 Apr 2009
Webtrends and Radian6 are the latest vendors to partner up for companies hoping to monitor and respond to online conversations.
Daily News,
Posted 16 Apr 2009
The strength of U.S. currency depresses revenue earnings abroad, but a forecast indicates that 2010 will bring a strong turnaround.
Daily News,
Posted 14 Apr 2009
Automation, optimization, integration -- all critical to effective marketing, and all require technological involvement. Too bad the relationship between the two still has a few bugs.
Daily News,
Posted 14 Apr 2009
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