The on-demand CRM and ERP vendor introduces the SuiteCloud Ecosystem, the latest word in software-as-a-service development and distribution.
Daily News,
Posted 31 Mar 2009
To streamline and improve customer service, Avaya unveils new contact center solutions designed around the architecture of the session initiation protocol.
Daily News,
Posted 31 Mar 2009
Customer Experience Summit '09: Keynote speakers suggest utilizing the voice of the customer to forge deeper loyalty.
Daily News,
Posted 31 Mar 2009
Search Engine Strategies NYC '09: In the current economic climate, even top-shelf brands need to be wary. "Marketing must move from passion to compassion," according to a presenter.
Daily News,
Posted 30 Mar 2009
Search Engine Strategies NYC '09: Expert panel discusses the state of search -- and what marketers and consumers can do with it.
Daily News,
Posted 30 Mar 2009
Search Engine Strategies NYC '09: Top twitterer Guy Kawasaki explains how to use the microblogging site for marketing, and why "nobodies are the new somebodies."
Daily News,
Posted 25 Mar 2009
Cloudforce Tour: Customer service in the cloud gets Twitter integration.
Daily News,
Posted 23 Mar 2009
The company's new offering is the first major release since it acquired Envox Worldwide in October 2008.
Daily News,
Posted 18 Mar 2009
eGain's new "solution-as-a-service" delivery model looks to kick SaaS up a notch.
Daily News,
Posted 18 Mar 2009
Microsoft Convergence '09: They've got the technology -- that was the easy part. Now customers are eager to learn how to use it to succeed.
Daily News,
Posted 16 Mar 2009
Microsoft Convergence '09: In light of a troubling economy, Microsoft offers free service upgrades and eight add-ons for its Dynamics CRM and CRM Online customers.
Daily News,
Posted 16 Mar 2009
At online-auction site eBay, ProStores opens PowerReviews Express to its 40,000 small and midsized merchants.
Daily News,
Posted 13 Mar 2009
Magic Quadrant for BPM Suites '09: Established players continue to thrive as the space continues to evolve.
Daily News,
Posted 13 Mar 2009
The release of beamME Pro strives to add more intelligence and simplicity to the electronic exchange of contact information.
Daily News,
Posted 13 Mar 2009
A new Gartner study finds the state of CRM in 2000 can predict its look in 2020.
Daily News,
Posted 12 Mar 2009
The company data provider focuses on bringing more intelligent data to the midmarket.
Daily News,
Posted 12 Mar 2009
Datamonitor examines the five key trends shaping the outsourcing market this year.
Daily News,
Posted 12 Mar 2009
Gartner Wireless Summit '09: Other gee-whiz technologies may not be far behind.
Daily News,
Posted 12 Mar 2009
Microsoft Convergence '09: A focus on people, process, and an integrated ecosystem is what's needed for businesses expecting to survive this turbulent economy.
Daily News,
Posted 12 Mar 2009
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