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Versions 4.0 of the SAP BusinessObjects solutions have real-time, social, and mobile capabilities.
New offering lets users set up cloud-based call centers
The software places automatic speech analytics in the cloud.
Comprehensive solution meets growing demand for hosted call center capabilities by enterprises of all sizes.
ShopIgniter's commerce influence scoring system is geared toward scoring retailers' or brands' customers in the context of their specific business.
ExactTarget's new cross-channel applications coincide with the release of drag-and-drop automation, Audience Builder, real-time customizable reporting, SocialPages, and HubExchange.
A new study reveals greater demands for mobility and cloud-based applications.
Publish-to-Social lets users post details of email marketing projects to social media sites.
Store Vantage helps appointment-based businesses grow their client-base by enabling customers to post reviews in their personal Facebook newsfeeds
Triggers take virtual agent software to a new level of interaction, where it becomes an online sales and marketing tool for engaging shoppers.
Channel partners with five key competencies to account for majority of growth in U.S. SMB market over the next 24 months, says AMI
The new solutions are designed to steer customers to mobile smartphone apps for self-service.
The company's new app lets users do more in Salesforce with their voices.
The UK ISP sees a rise in unwanted email complaints from consumers.
Semcasting to use Digital Element's hyperlocal geolocation technology to target digital neighborhoods and increase qualified audience coverage.
Report on consumer behavior highlights the need for small businesses to be active on Facebook.
Cloud contact center provider adds configurable calling limits to robust compliance suite that also includes cell phone treatment tools
New features and functionality increase productivity and cost-effectiveness in collections.
New Wisdom software lets companies explore customer data from their Facebook profiles.
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