Speakers at user conference express excitement over CRM expansion opportunities.
CRM Featured News,
Posted 22 May 2014
Aptean will continue to offer industry-specific solutions for its different vertical markets.
CRM Featured News,
Posted 21 May 2014
Companies need to rethink their approaches to transparency, personalization, and social interactions.
CRM Featured News,
Posted 21 May 2014
Digital customer service success starts at the top.
CRM Featured News,
Posted 20 May 2014
BI product update will help move Looker upmarket.
CRM Featured News,
Posted 19 May 2014
People, processes, and emerging technologies are driving the shift in big data.
CRM Featured News,
Posted 15 May 2014
New product enhancements bring greater attention to mobile, simplified user interfaces, and tighter integrations.
CRM Featured News,
Posted 15 May 2014
Market-leading companies are focusing on CXM, not CRM.
CRM Featured News,
Posted 15 May 2014
Contact centers are hot to try new technologies, but can they get C-level executives to bite? (Featured on SmartCustomerService.com.)
CRM Featured News,
Posted 14 May 2014
Keynote highlights convergence of CRM, ERP, and e-commerce systems.
CRM Featured News,
Posted 14 May 2014
Traditional processing and modeling approaches 'just don't cut it anymore.'
CRM Featured News,
Posted 14 May 2014
Tie together products for better end-to-end customer engagement.
CRM Featured News,
Posted 13 May 2014
The integrated solution routes help desk voice interactions directly to customer support employees.
CRM Featured News,
Posted 12 May 2014
Spectrum Spacial helps businesses connect the dots between data and geography.
CRM Featured News,
Posted 09 May 2014
The 'build it and they will come' rule has been thrown out of the playbook. Follow your customers and find your fit in the multichannel world. (Featured on SmartCustomerService.com.)
CRM Featured News,
Posted 08 May 2014
Performance can be analyzed by individual accounts from advertising to sale.
CRM Featured News,
Posted 08 May 2014
Once integrated, the single unified solution will cater to the "underserved" midsize WFO market.
CRM Featured News,
Posted 07 May 2014
New social interface is part of Salesforce.com's Exact Target Marketing Cloud.
CRM Featured News,
Posted 06 May 2014
SAP faces a choice between building a platform or keeping up with the cloud race.
CRM Featured News,
Posted 05 May 2014
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