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The new app lets businesses offer live chat services to their Facebook visitors.
Brands can now publish, manage, and monitor campaigns on the new social network.
New HYVE Sales free and premium offerings enable mobile collaboration and pipeline management for sales teams of all sizes.
The company releases Clarabridge Navigator text and sentiment analytics software in German and Russian.
With Model Metrics, Salesforce.com adds mobile and social expertise to accelerate the shift to the social enterprise.
Virtual agent integration With Moxie's chat and knowledgebase provides a personalized, cross-channel experience for customers.
Marketers get more effective and efficient media buys.
The contact center outsourcer will implement NICE Interaction Management and Quality Management solutions.
Coca-Cola's marketing head shares tips at Ad:Tech New York
A new report from GIA identifies a greater use among SMB, innovative pricing strategies, technological advances, and open-standards development as the key drivers of growth.
New research from the Temkin Group suggests companies are using the metrics data they collect.
LiveWebAssist provides a fully mobile, device-agnostic, and secure CRM chat application.
Pardot now works with leading webinar vendors, making it easier than ever for SMB marketers to track and manage sales leads.
Google's Christian Oestlien discusses features, avoids talk of Facebook
New product integrates with MS Outlook/Exchange shared mailboxes to speed up customer service, reduce costs, and increase responsiveness.
New self-service analytics offers insight into the effectiveness of support forums.
A new program with Klout lets select users take home a new Chevy Sonic and review it.
New solution builds on the company's analytics and engagement solutions with industry-specific reports and dashboards.
The new solution leverages new SAP technologies to lower costs and boosts performance.
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