A Forrester Research analyst reveals how Web analytics can produce better customer intelligence.
Daily News,
Posted 02 Jun 2010
The enterprise feedback management vendor's Engage 7 adds social media to its toolbox of surveying options, unveils a new interface, and introduces text analysis.
Daily News,
Posted 02 Jun 2010
United with CRM offerings, the telephony-as-a-service company helps spread speech technology throughout the enterprise.
Daily News,
Posted 02 Jun 2010
IBM purchases Sterling Commerce from AT&T for $1.4 billion cash. IBM plans to use Sterling Commerce's software to connect more easily and efficiently with businesses, providers, and customers.
Daily News,
Posted 01 Jun 2010
RightNow Technologies announces the release of RightNow Mobile, increasing customer interaction via smartphones, tablets, game consoles, and GPS systems.
Daily News,
Posted 01 Jun 2010
Sage Insights '10: After months of readying partners, Sage announces the June availability of SalesLogix for the Cloud.
Daily News,
Posted 01 Jun 2010
Sage Insights '10: Company executives convey Sage's commitment to customer experience and to uniting the brand's business solutions.
Daily News,
Posted 01 Jun 2010
SapphireNow '10: SAP's co-CEOs deliver back-to-back keynote addresses celebrating not only their first 100 days at the helm, but also the general availability of on-demand offering Business ByDesign 2.5 — two months from now.
Daily News,
Posted 19 May 2010
SapphireNow '10: SAP executives explain the recent Sybase acquisition and set a date for the general availability of on-demand software Business ByDesign 2.5.
Daily News,
Posted 19 May 2010
Magic Quadrant for Business Intelligence '10: Smaller vendors gain traction, but 75 percent of the market remains controlled by the top five vendors, with Oracle on top yet again.
Daily News,
Posted 17 May 2010
AMI-Partners report shows that small and midsize business usage of social media is growing, but they don't consider it a strategic process.
Daily News,
Posted 16 May 2010
With the latest launch of its Coremetrics Analytics 2010 application, the Web analytics vendor brings forward a smarter user interface, a new mobile app, and a host of new features.
Daily News,
Posted 16 May 2010
A leading provider of enterprise knowledge solutions expands its capabilities to sales enablement.
Daily News,
Posted 16 May 2010
New Tealeaf software offers real-time awareness to e-business teams.
Daily News,
Posted 16 May 2010
The German software giant says it will now be able to offer enterprise software and next-generation business intelligence on mobile devices.
Daily News,
Posted 15 May 2010
A merger will bring together the two private companies -- and will provide a better workbench for bringing together sales and marketing.
Daily News,
Posted 15 May 2010
Based on its belief that the cloud computing market will continue to grow, IBM acquires a SaaS leader.
Daily News,
Posted 15 May 2010
The deal, reportedly for more than $20 million, allows Lithium to add social media monitoring to its extensive list of capabilities.
Daily News,
Posted 13 May 2010
With a goal to "open up the enterprise," the semantic analytics company purchases the global listening solution provider for an undisclosed sum.
Daily News,
Posted 05 May 2010
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