Healthcare Gears Up for Coming Mandates
This article was previously published in Speech Technology (Summer 2013). Click here to read the full article.
For the rest of the July 2013 issue of CRM magazine please click here
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Ask everyday consumers what government healthcare mandates mean and they are likely to respond with salty language. Ask healthcare providers the same question and they might say, "A big headache."

Speech technology companies are looking to change that sentiment for the healthcare industry, offering solutions so that physicians and hospitals can deliver great patient care while lessening the onus of adhering to myriad rules.

Added to that is the burden of skyrocketing costs that have hit both patients and providers where it hurts the most—their pocketbooks.

"Speech for healthcare is an area where technology has wanted to be and is trying to be," says Judith Markowitz, president and founder of J. Markowitz Consultants. "It's a growing area, but there are issues. Healthcare is highly regulated. The money for healthcare is being squeezed, and healthcare service providers are being squeezed even more as Congress gets its way."

This article was previously published in Speech Technology (Summer 2013). Click here to read the full article.

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