QuestBack, a provider of enterprise feedback management (EFM) and social CRM, has released Enterprise Feedback Suite 10, a feedback and engagement platform that adapts to any mobile device and integrates social media engagement with online feedback.
The web-based modulated platform includes a new mobile-first architecture, which optimizes online surveys to adapt for touch functionality and other capabilities on popular smartphones and tablets to optimize the user experience. Surveys automatically adjust to fit screen sizes for any mobile device.
QuestBack Enterprise Feedback Suite (EFS) 10 also allows companies to generate surveys with icons and images to give questions a playful nature. The new platform also enables feedback projects to be executed more quickly and creatively with new question methodologies, built-in intuitive survey and layout editors, and a reinvented media library.
"Our customers thrive on gathering real-time feedback from their employees and customers. The new QuestBack platform is the most powerful and accurate way to accomplish this," said Oliver Trabert, chief technology officer at QuestBack, in a statement. "QuestBack's Enterprise Feedback Suite 10 provides the ability for managers to create, collect, and easily manage multiple feedback channels, delivering valuable insights for key decision making."