Magic Quadrant for E-Commerce '08: Veteran firms IBM and ATG top the field -- but the field itself is twice as big as it was last year.
Posted Sep 1, 2008
eTail East '08: Consumers just want to buy from someone they can relate to.
At Shop.org's Annual Summit, one speaker rebuts the conventional wisdom that e-commerce has peaked, and reveals the "truths" about online marketing and how to fix them.
The retailers that focus on delivering a seamless customer experience have a markedly stronger chance of cultivating customer loyalty.
The company releases enhancements to its e-commerce engine, with improvements that are tailored for a potentially untapped midmarket, according to one analyst.
Magic Quadrant for E-Commerce '06: ATG and IBM WebSphere Commerce top the new quadrant, an examination of vendors delivering B2B and B2C e-commerce offerings.
The company will beef up its on-demand initiatives through the acquisition with capabilities that are particularly attractive to retailers.
The conference covers info about online business strategies and previews of new e-marketing, sales, and customer service offerings.
CRM magazine presents what some of the best minds in the industry have to say.
Not all sectors of online business are seeing substantial uptake in adoption and satisfaction, but the channel continues to gain traction for its accessibility and ease of use.
The e-service specialist earns high marks for the breadth and depth of its offerings, but the company must continue to improve how it works.
A new award recognizing innovative e-commerce solutions hopes to motivate "fresh and unusual" ideas.
The Bozeman bunch signs partnerships with Demandware and Cast Iron Systems to expand its e-commerce and integration capabilities.
The $157 million deal unites a key online retailer and a marketing specialist, putting e-commerce and email marketing under one roof.
Other industries could stand to learn a few things as e-commerce continues to deliver outstanding customer satisfaction.
The bulk of the enhancements focuses on personalized responses, speedier resolution, and strengthened revenue generation capabilities.
While overall satisfaction with e-commerce continues its upsurge, the online travel industry is feeling the competitive pressure from airline and hotel sites, and travel search engines.
eTail East '08: Provide your customers with relevant cross-sells and upsells -- it's a win-win situation.
The popular on-demand CRM and ERP provider takes a bite out of yet another company's customer base.
The popular on-demand ERP and CRM provider announces a version for the retail industry, and has its first profitable quarter.
eTail West '09: With revenue down, retailers are having to rely more on analytics than ever before.
eTail West '09: Companies are either wallowing in uncertainty or else diving aimlessly into unknown waters -- either way, the brand takes a hit.
Shop.org Annual Summit '09: A record number of attendees gather to learn strategies for the changing e-commerce landscape.
New solution for online retailers brings the dressing room into the consumer's own home.