Logo
BodyBGTop
VanillaSoft Releases App on Salesforce.com App Exchange
The release will allow users of Salesforce.com and VanillaSoft to move leads back and forth seamlessly between both applications.
Posted Mar 21, 2012
Page 1



VanillaDoft today released its VanillaSoft App on the Salesforce.com App Exchange, allowing users of Salesforce.com and VanillaSoft to move leads back and forth between applications. VanillaSoft is used by organizations focused on selling, prospecting, or setting appointments through outbound sales calls.

The new App will allow users of both platforms to take advantage of the CRM features of Salesforce.com while enjoying the selling features of VanillaSoft.

Ken Murray, president of VanillaSoft, stated, "We are thrilled that Salesforce.com has such an open approach to working with partners. Many of our customers love both platforms and want to take advantage of the richness of both. The App Exchange, and the release of our app, makes that possible."

VanillaSoft customers who are also customers of Salesforce.com will be able to use the CRM platform that Salesforce.com offers while leveraging the features that VanillaSoft delivers, such as auto dialing, next-best-lead routing, call recording, and real-time calling stats. Working in real time, the app can route a lead through VanillaSoft, placing and resulting a sales call. The user's Salesforce.com account is instantly updated with the results. In addition, Salesforce.com users can query out a specific list of leads to move into the VanillaSoft platform to be worked.


Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
{0}
Related Articles
Apmetrix's Mobile Ad Exchange will pay 85 percent of revenues back to publishers.
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us