Salesforce.com yesterday unveiled its new "Government Cloud," a computing service designed to be used by government agencies at federal, state and local levels, as well as the AppExchange for Government, an application marketplace tailored for public sector use. The company also announced plans to launch a training program to equip integrators with the skills to help government clients make the transition to cloud computing.
Building on Salesforce.com's existing applications for government agencies and the public sector, the Government Cloud offers a dedicated, multitenant environment for running social and mobile technologies in compliance with the Federal Information Security Management Act.
Many of the features in the Government Cloud were designed based on specific requests from government organizations, according to Daniel Burton, senior vice president for global public sector at Salesforce.com. "Our [government] clients have told us that they need better collaboration tools and tools to help them take advantage of social media. These [new products] will help agencies go a long way in becoming even more efficient," Burton says.
The AppExchange for Government currently contains more than 60 apps that assist users with a variety of tasks such as asset management, help desks, program and project management, constituent relations, and more.
To further accelerate the adoption of its applications, Salesforce.com said it would "train an army of 1,000 integrators by the end of 2012 to rapidly transform government IT." The training will be available free of charge to small businesses, with classes in Herndon, Va., as well as on the Web.
Salesforce.com's new government-tailored offerings come on the heels of its announcement in January that it had hired former U.S. Chief Information Officer Vivek Kundra as executive vice president of emerging markets.