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Commit Business Solutions Releases CommitCRM 5.7
The company's new professional services automation (PSA) solution includes many new features that benefit IT support companies.
Posted Nov 25, 2011
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Commit Business Solutions, a provider of professional services automation (PSA) software, has released CommitCRM 5.7, only three months after announcing its previous release. The new solutions in CommitCRM 5.7 were added to meet the needs of small to midsized IT services providers, managed services providers (MSPs) and computer repair technicians.

"At Commit, we are committed to providing our users with the additions they request and access to new technologies as they become available. This leads us to release new versions of CommitCRM often," said Maayan Porat, CEO of Commit. "With CommitCRM 5.7, we have grown our PSA solution, strengthening already existing tools and adding entirely new modules to help our customers grow and be more successful."

CommitCRM 5.7 adds multiple layers of new functionality. CommitCRM's new quoting module, for example, helps IT professionals win more sales. Technicians can generate quotes for customers from anywhere using the Web Interface. Similarly, customers can approve open quotes and place their orders from within the Customer Web Portal. Professional looking quotes can be printed or sent to customers by email.

Other enhancements include tools to regulate alerts sent for remote monitoring and management (RMM) tickets, an auto refresh for the Ticket window, improved APIs, and enhanced calender and scheduling features for technicians accessing CommitCRM remotely using the Web interface.

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