Colosa, the developer of the ProcessMaker open source business process management and workflow suite, today announced a technology integration with SugarCRM. The new integration provides users with a visual workflow designer and process execution module for use within SugarCRM.
With a more powerful visual workflow designer and engine available inside SugarCRM, users can design workflows that control the way Sugar tasks get routed to Sugar users and do so based on business logic that reads information directly from SugarCRM. They can also now track how long these tasks take to be performed, as well as control which Sugar screens get displayed and in what order during a workflow.
Brian Reale, CEO of Colosa said: "Sugar users and partners want to have a more powerful visual workflow designer and engine that is available inside SugarCRM. We listened, and thanks to ProcessMaker's very tight integration with Sugar, those users can now create slick workflow maps and execute business processes directly inside Sugar using our 100 percent Web-based, drag-and-drop designer software."
Clint Oram, chief technology officer, vice president of product strategy, and co-founder of SugarCRM said: "CRM workflow brings organizations the power of customer management and workflow management in one easy-to-use application, ensuring that company standards and procedures are not just followed, but enforced.The end result of CRM workflow is better lead management, happier leads, and higher conversion rates. We are looking forward to watching our customers experience great success with the ProcessMaker and SugarCRM integration."
ProcessMaker is available in a free Community Edition or a subscription-based Enterprise Edition for deployment on-site or in a cloud computing environment.