And the coverage from our sister magazine, Speech Technology, and its SpeechTEK 2008 conference:
Offer a Spanish Option, But Not Too Soon
When do you give Spanish speakers the option to use an IVR in their native language?
Former Hacker Tackles IVR and Voice Biometric Security
SpeechTEK's Wednesday keynote details how easy it can be for a professional fraudster to trick speech systems.
New Uses for Speech Demonstrate Its Multimodality
Multimodal applications are being used in new and different ways, in everything from voting booths to college students' computers, it was revealed today at SpeechTEK 2008.
VUI Study Finds Simpler Is Better
Spit it out and make it simple. That's what SpeechCycle's Ethan Levine and David Suendermann found in a recent voice user interface study, the results of which they presented today at SpeechTEK 2008.
What Callers Really Want from VUIs
SpeechTEK sessions detail a customer preference for service over technology solutions.
SpeechTEK Keynote Highlights the Shrinking Technological World
Noted author and futurist Ray Kurzweil predicts the disappearance of computers in favor of smaller, more portable, and more capable devices.
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