-->

Product Roundup

Best Software has announced ACT! Link for Pocket PC, which enables ACT! users to synchronize their critical contact data to their Pocket PC device. According to the company, ACT! data is synchronized with Pocket Outlook so users always have access to their contacts, calendars, to-do items, and notes and histories on each contact record when they are away from their desk or out of the office. Last week Best Software announced a similar version for the Palm OS handheld operating system. Informatica, a provider of business analytics software, this week announced full support for the Linux operating system across its entire business analytics product family: Informatica PowerCenter data integration, Informatica Warehouse analytics, and Informatica PowerAnalyzer business intelligence.
Analytics software providers WebSideStory yesterday announced the launch of HitBox Decision Mining, a comprehensive outsourced data warehousing service. HitBox Decision Mining allows new and existing clients of HitBox real-time Web analytics to extend their collection and storage of online visitor and customer behavior data. With the new service businesses can build a data asset for future data mining use. HitBox Decision Mining enables queries and data mining down to the individual browsing session. It is available in two configurations and also includes a new advanced reporting tool that uses Microsoft Excel. Silvon Software has unveiled a Web-based planning application called Stratum.iPlanner. The product is designed to allow businesses to easily create sales plans and budgets; adjust system-generated demand forecasts, safety stocks, and lead times; tailor plans, budgets and forecasts on an ongoing basis to reflect changing business conditions, key events and other variables that can impact both operational and financial performance; communicate detailed plans, calculations, and assumptions across the enterprise to support collaborative planning initiatives; and empower users to track the progress of plans, budgets and forecasts. Business intelligence software provider QlikTech has announced the expansion of its long-standing partnership with Dendrite International. QlikTech's QlikView analysis and business intelligence software has been powering Dendrite's ForceAnalyzer solution since 1998. ForceAnalyzer allows its more than 20,000 users to view and analyze data to help manage sales force activity. QlikView now also powers Dendrite's new ScripMaxIQ. It is designed to identify sales opportunities based on patterns of prescriptions given by doctors and prescriptions filled (or not) by patients. This allows for analysis of patient-level data like compliance, brand switches, and new starts, which can help pharmaceutical companies evaluate market conditions and develop appropriate sales and marketing strategies for more target audiences, according to Christer Berg, president and CEO of QlikTech. Surado Solutions has released its SCM SQL Integration Module 2.0 (SIM), which is designed to integrate third party back-office applications and customer applications with Surado's Enterprise CRM Solution, Surado SCM SQL. Surado SIM also includes Application Data Exchange that will enable automated data set updates to back-office applications, which the company claims will greatly reduce unnecessary duplicate data entry and allow data consistency with disparate applications throughout the enterprise.
CRM Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues