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Ugam Partners with OnePoint Global on Mobile Surveys
The partnership will help companies create and deliver mobile and text-based customer surveys.
Posted Aug 25, 2015
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Ugam, a provider of managed analytics, is partnering with OnePoint Global, providers of mobile and online survey technology, enhancing Ugam's mobile and SMS-based survey capabilities.

OnePoint Global's technology enables Ugam to set up mobile surveys, including branded survey apps, in-app surveys, and SMS-based surveys, that work on any phone, tablet, or browser and can collect responses online or offline. The system's back end provides a customizable dashboard that enables Ugam to launch surveys in minutes, and provide clients with real-time reporting. The technology also provides Ugam with a questions editor and routing capabilities; the ability to capture voice, picture, and video from interviews; and seamless, flexible integration with customer databases, CRM systems. and reporting platforms.

"We're committed to delivering the best technology-driven MR support services available, and we're actively seeking partnerships that help us achieve that objective," said Ugam CEO Sunil Mirani in a statement. "OnePoint Global has seven years of experience in SMS surveys--more than any other vendor--and their demonstrated leadership in this field is why we're partnering with them. By leveraging their mobile technology expertise, we're able to deliver better solutions to our clients."

"Consumers want to be able to take surveys at a time that suits them on their platform of choice, and our technology enables that," said OnePoint Global CEO Neil Jessop in a statement. "Our partnership with Ugam helps them stay at the cutting edge of MR survey design and delivery, ramping up surveys quickly, providing faster data and insights to their clients, and engaging consumers in a way that increases participation."


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