Pegasystems and DocuSign today announced a technology partnership that will integrate DocuSign's eSignature and DTM platform with Pegasystems' Customer Relationship Management (CRM) applications and platform.

Now Pegasystems customers can deploy DocuSign's eSignature and DTM technology to capture decisions, approvals, and signatures 100 percent digitally within all Pegasystems applications as well as any custom application built on the Pega 7 platform.

The integration of DocuSign into Pegasystems applications will immediately benefit Pegasystems' clients across industries by reducing the tedium of signing and processing critical documents such as the following:

• Insurance policy applications and claims forms;
• Healthcare claims and HIPAA paperwork;
• Financial services onboarding documents and loan applications; and
• Telecommunications service installations and product upgrade approvals.

"In our mission to help our clients digitally transform their businesses, we strive to fill as many digital gaps as possible along the customer journey to make every engagement an exceptional one," said Don Schuerman, vice president of product marketing and chief technology officer at Pegasystems, in a statement. "This partnership with DocuSign allows us to offer the de facto standard in digital signature technology so that businesses can turn a seemingly routine process into a competitive advantage at the last mile of the customer experience."

"We're thrilled to have Pegasystems join the DocuSign Global Trust Network and integrate DocuSign into their solutions," said Mark Register, senior vice president of business development and channels at DocuSign, in a statement. "With many of the world's leading organizations evolving their entire business with Pega, this integration will bring the power of Digital Transaction Management to more companies around the world."

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