BlurtBox has launched a smartphone application that allows restaurant goers to voice their concerns directly to restaurant managers as an alternative to posting complaints on social media.
BlurtBox lets users privately connect with restaurant managers. With one click, users send their feedback and it instantly appears on the restaurant owner's mobile phone. Users can provide contact information or leave feedback anonymously.
"It's a win-win," said BlurtBox Founder and CEO Julien Meyer in a statement. "Customers know their voices are heard, while restaurateurs can address customer service issues and avoid the harsh burn of negative online reviews."
The BlurtBox app is available for free download on the Google Play and Apple App stores.